Lexus Quality Shines Through with top Ranking in Used Car Survey

2 November 2021

Lexus has been named the best brand for used vehicles in a survey of thousands of UK car owners. The results of the 2021 Auto Express Driver Power study reveal the highest levels of satisfaction and the lowest incidence of problems with pre-owned Lexus models.

Overall, Lexus achieved an 89.21 per cent score to top this year’s poll, ranking first in the categories for exterior, interior and comfort and reliability and build quality; in no category did it rank lower than seventh. Reporting the findings, Auto Express commented that Lexus owners “seem to love every aspect of ownership.”

The high appreciation of Lexus also saw the GS self-charging hybrid saloon – the fourth generation model that was sold from 2010 to 2018, heading the survey’s list of the top 75 used cars with a 92.73 per cent score. It was the first of four Lexus models in the top 10: the third generation RX large luxury SUV in fourth, the CT 200h hatchback in sixth and the fourth (current) generation RX in seventh.

This consistently strong performance reflects the last quality that is designed into every Lexus model; it also demonstrates the durability and reliability of Lexus’s self-charging hybrid electric powertrains.

This year, Lexus has gone further than any other manufacturer to enhance the attractiveness of pre-owned models with the introduction of the Lexus Relax warranty programme, providing owners with peace-of-mind cover for their vehicle for up to 10 years or 100,000 miles. Each time their car is serviced at an official Lexus centre, an additional one year or 10,000 miles warranty is provided, at no extra cost. That is true, whether they have owned the car from new, or acquired it on the used market. With the benefit of the Lexus Relax warranty, vehicles are also likely to hold more of their value when the owner chooses to sell it, or trade it in for a new model.

Lexus Select is Lexus’s approved pre-owned car service, offering vehicles that meet its comprehensive quality criteria: each car undergoes a 150-point quality and safety check by qualified technicians. Lexus Select vehicles also come with the option of a 30-day/1,000-mile exchange option with another vehicle from the same Lexus Centre, and one year’s Lexus Roadside Assistance. Full details and terms and conditions can be found at www.lexus.co.uk/pre-owned/Lexus-select.

ENDS

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Lexus Quality Shines Through with top Ranking in Used Car Survey

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