Lexus Still Number One for Reliability

27 October 2016

Top-rated manufacturer in 2017 Consumer Reports survey

The rigorous, independent scrutiny of more than half a million vehicles has confirmed that Lexus remains the most reliable car manufacturer in the latest annual report by leading watchdog organisation Consumer Reports.

Facing an even tougher examination this year, Lexus emerged the clear leader with an 86 per cent reliability score, ahead of its sister brand Toyota with 78 per cent, mirroring the standings they achieved in the American study last year.

Announcing the results, Consumer Reports said Lexus’s sustained success was “the least surprising news” and commended both brands for the “tried and true methods” they use to build their cars and their “conservative, evolutionary approach”.

The strength-in-depth of Lexus quality is also reflected in three of its models featuring in Consumer Reports’ list of the 10 most reliable models: the GS saloon, CT 200h hatchback and the American market GX SUV.

Consumer Reports compiled its survey by researching the experiences of its digital and print subscribers with cars built during the past 16 years, taking into account the many different things that can go wrong or cause annoyance, from squeaks and loose trim to major warranty repairs. The results allowed the organisation to predict the reliability performance of models that are in showrooms now, based on their manufacturers’ track record during the past three years.

More details can be found at

Download this release as a PDF below

Lexus Still Number One for Reliability


Images are copyright free for editorial purposes only

Media enquiries

Please click here to see the press contacts at Lexus (GB):

Show Press Contacts

For further information, please contact:

David Crouch

07909 900 085 or by email at

General, fleet and motorsport media enquiries

David Rogers

07825 280608 or by email at

General, alternative fuels and mobility media enquiries

Please understand that our press team only deal with enquiries from media representatives.

Toyota and Lexus Press Releases

To receive all Toyota and Lexus press information, please select the box below.

To update your profile type in your email address and press return. MailChimp will then send you an email confirming your details and you will then have the opportunity of amending your details.

* indicates required
All Toyota/Lexus news