LEXUS SWEEPS TOP HONOURS IN THE HONEST JOHN SATISFACTION INDEX AS BEST CAR BRAND AND NUMBER ONE FOR RELIABILITY

Lexus’s reputation for making cars of the highest quality and reliability has earned it more top honours in the 2020 Honest John Satisfaction Index, announced today.

The ratings, based on the opinions and experiences of more than 10,000 UK car owners, confirm Lexus as the best car brand overall and the top performer for reliability.

Dan Powell, Honest John Managing Editor, said: “Lexus has swept the competition aside with some truly exceptional owner ratings for reliability, comfort, ease of use and build quality. In addition to taking the top prize at the Honest John Satisfaction Index 2020, Lexus was also rated as the best car brand for reliability in the UK. It’s a fantastic result and shows that Lexus is building high-quality cars that its customers can depend on.”

The Honest John consumer advice, news and reviews website asked owners to rate their car’s quality in key areas, including reliability, ride comfort, fuel economy, practicality and performance. Scores were also sought for build quality, ease of use, safety and repair costs.

Lexus’s results were an emphatic vote of confidence from the motoring public, with an overall satisfaction rating of 89.5 per cent and a reliability score of 9.69 out of 10.

Ewan Shepherd, Director of Lexus in the UK, said: “We’re proud to have performed so strongly in the Honest John Satisfaction Index, which is a genuine barometer of car owners’ opinions about the vehicles they drive every day. What’s important to everyone at Lexus is that we continue to give our customers amazing experiences with the best possible products and service.”

ENDS

Lexus Press Team

For further information, please contact one of the following:
James Clark on 01737 367919 or by e-mail at james.clark@ld.lexus.co.uk
General media enquiries
Erica Haddon on 01737 367308 or by e-mail at erica.haddon@ld.lexus.co.uk
General media enquiries
David Rogers on 01737 367224 or by email at david.rogers@ld.lexus.co.uk
General, fleet and motorsport media enquiries
David Crouch on 01737367505 or by email at david.crouch@ld.lexus.co.uk
General, fleet and motorsport media enquiries

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